Privacy Policy

We collect information you provide directly to us when you create an account, fill out a form, submit a maintenance request, or communicate with us. This includes your name, email address, phone number, mailing address, and payment information.

When you use our platform, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our services.

We use the information we collect to provide, maintain, and improve our property management services, process transactions, send you technical notices and support messages, and respond to your requests.

We may also use your information to send you promotional communications, such as information about products, services, and events offered by Poga. You may opt out of receiving these communications at any time.

We do not sell your personal information. We may share your information with property managers, landlords, or other authorized users within your organization as necessary to provide our services.

We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and data analytics. These providers are contractually obligated to protect your information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and access controls.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain it.

Depending on your location, you may have the right to access, correct, or delete your personal information, object to or restrict certain processing, and data portability. To exercise these rights, please contact us using the information below.

If you are a resident of the European Economic Area, you have additional rights under the GDPR. If you are a California resident, you have additional rights under the CCPA.

We use cookies and similar tracking technologies to collect information about your browsing activity. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our platform.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].